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Laptop model:
Lenovo Thinkpad T440s
 I had a colleague that was given an old laptop they were going to toss at his place of employment. It was a display model, has Windows 8 pro, but it never got the 8.1 update. The issue is the display start up software for said company is still on it. All the standard windows keys to get into task manager or locking the pc have been disabled. I tried booting into safe mode, but the same display software pops up there as well. The default admin was already setup and had a password. I had my colleague ask their tech support if they could assist getting the software off. They replied with format the pc. I find it amusing they didn't do that before giving it away or keeping the pc updated, but I digress. 
 Last time I checked; Windows 8 and Windows 8.1 use different product keys. Windows 8 product keys will not work until it is upgraded to 8.1. Did Microsoft ever change that policy? Am I missing something? Is there a way to format, install 8.1, and have the Windows 8 key upgrade itself? Microsoft no longer has a download option for regular Windows 8. The offline 8.1 installer won't work because I have no access to install the software. 
 My only other option was to either contact Microsoft or the Manufacturer of the laptop and get an original Windows 8 iso. Downloading Windows 8 from a torrent goes against the EULA. I found a few forums of people talking about similar issues, but none with a problem like mine. 
P.S- I tagged Chris from Microsoft already.
 
 
Tags:

Chris (Microsoft)
Ghost Chili
OP
Chris (Microsoft)

Brand Representative for Microsoft

It's been a while since the Windows 8 -> 8.1 update, but if I recall correctly, you can still move to 8.1 now.

There is a download here to help you install/reinstall Windows 8.1: https://www.microsoft.com/en-us/software-download/windows8

TEST YOUR SMARTS
Which of the following retains the information it's storing when the system power is turned off?
  • GPU
  • RAM
  • CPU
  • ROM
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4 Replies

· · ·
Chris (Microsoft)
Ghost Chili
OP
Best Answer
Chris (Microsoft)

Brand Representative for Microsoft

It's been a while since the Windows 8 -> 8.1 update, but if I recall correctly, you can still move to 8.1 now.

There is a download here to help you install/reinstall Windows 8.1: https://www.microsoft.com/en-us/software-download/windows8

3
· · ·
Shannon390
Anaheim
OP
Shannon390

Ok, I'll give the 8.1 iso a try. I wanted to verify before I did it.

0
· · ·
Shannon390
Anaheim
OP
Shannon390

The format and Windows 8.1 installation worked. The Windows 8 product key activated on Windows 8.1 automatically.  :)

1
· · ·
Chris (Microsoft)
Ghost Chili
OP
Chris (Microsoft)

Brand Representative for Microsoft

Shannon390 wrote:

The format and Windows 8.1 installation worked. The Windows 8 product key activated on Windows 8.1 automatically.  :)

Glad that all worked out! 
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